Service & Support
Our service is not only to provide high-quality products but also to provide you with comprehensive technical support and a service guarantee. Whether it is project implementation, equipment maintenance or after-sales service, we will work with you to ensure that your park project runs smoothly and brings the best experience to tourists.
Your Support Center
We provide 7X24 hours online service.
When issues arise, we troubleshoot via Whatsapp or Wechat, handling software problems remotely or replacing parts.
You can make a technician appointment for online service at any time.
JAMMA Service
The warranty period is 12 months and starts from the delivery date agreed in the contract.
When there is any issue, our after-sales experts will guide customers to check and solve the problems.
Frequently Asked Questions
Standard and other
What is the delivery time?
Usually the production period of our products is 20 to 25 days, it will be a little different according to the quantity of products you order. All products need to go through our strict quality inspection before shipment. After they are tested, we will ship them to you at the first time. For products in stock, we usually ship within 3 days.
Are you an amusement park equipment manufacturer?
Yes. We have our own production factory, which is located in Guangzhou, China, covering an area of over 2,000 square meters. With our professional production team, we are able to ensure high quality and on-time delivery of our products. All products have undergone rigorous testing and quality inspection. You are welcome to visit our factory.
Product details
Are glasses required to see a 5D film?
Audience needs to wear 3D glasses while watching movie, but not VR glasses.
How many players can play soccer at the same time?
Up to 4 players can play at the same time, you need to add more soccer balls.
What are the special effects in a 5D cinema?
JAMMA 5D cinema has special effects such as water spray, smoke, bubbles, snow, lightning and so on, which allows it to provide a realistic and immersive experience.
Get in Touch With JAMMA
Would you like to learn more about indoor & outdoor playground equipment?
We would be happy to help you and find the best solution for your needs.
