Service & Support
Our service is not only to provide high-quality products but also to provide you with comprehensive technical support and a service guarantee. Whether it is project implementation, equipment maintenance or after-sales service, we will work with you to ensure that your park project runs smoothly and brings the best experience to tourists.
Your Support Center
We provide 7X24 hours online service.
When issues arise, we troubleshoot via Whatsapp or Wechat, handling software problems remotely or replacing parts.
You can make a technician appointment for online service at any time.
JAMMA Service
The warranty period is 12 months and starts from the delivery date agreed in the contract.
When there is any issue, our after-sales experts will guide customers to check and solve the problems.
Frequently Asked Questions
Product details
Can I customize the number of seats of 5D cinema?
Yes, we generally have options for six, nine, eighteen, twenty-four, and thirty-six seats, and the quantity of seats also can be customized.
What are the special effects in a 5D cinema?
JAMMA 5D cinema has special effects such as water spray, smoke, bubbles, snow, lightning and so on, which allows it to provide a realistic and immersive experience.
Does the soccer simulator configuration include the curtain?
Yes, a 4-meter-wide, 3-meter-high projection curtain is included.
Standard and other
Are you an amusement park equipment manufacturer?
Yes. We have our own production factory, which is located in Guangzhou, China, covering an area of over 2,000 square meters. With our professional production team, we are able to ensure high quality and on-time delivery of our products. All products have undergone rigorous testing and quality inspection. You are welcome to visit our factory.
Do you offer installation services?
Our professional implementation team can provide equipment installation and debugging services to ensure smooth operation. Our installation services is chargeable and you can contact us in to inquire about the service fees.
Get in Touch With JAMMA
Would you like to learn more about indoor & outdoor playground equipment?
We would be happy to help you and find the best solution for your needs.
