Service & Support
Our service is not only to provide high-quality products but also to provide you with comprehensive technical support and a service guarantee. Whether it is project implementation, equipment maintenance or after-sales service, we will work with you to ensure that your park project runs smoothly and brings the best experience to tourists.
Your Support Center
We provide 7X24 hours online service.
When issues arise, we troubleshoot via Whatsapp or Wechat, handling software problems remotely or replacing parts.
You can make a technician appointment for online service at any time.
JAMMA Service
The warranty period is 12 months and starts from the delivery date agreed in the contract.
When there is any issue, our after-sales experts will guide customers to check and solve the problems.
Frequently Asked Questions
Standard and other
What is the delivery time?
Usually the production period of our products is 20 to 25 days, it will be a little different according to the quantity of products you order. All products need to go through our strict quality inspection before shipment. After they are tested, we will ship them to you at the first time. For products in stock, we usually ship within 3 days.
Do you offer installation services?
Our professional implementation team can provide equipment installation and debugging services to ensure smooth operation. Our installation services is chargeable and you can contact us in to inquire about the service fees.
How long is the warranty period?
Our products have a one-year warranty period. During the warranty period, if there are any issues with the product that are not caused by human error, we can replace the parts for you free of charge. If the problems are caused by improper use, you will need to purchase the parts and bear the shipping costs yourself.
Do you offer a customized service?
We can provide logo customization service for all of our products. For certain products, we can also support customization of sizes and game content. If you have any product customization requirements, please contact us and we will confirm the details with you.
Product details
How many players can play soccer at the same time?
Up to 4 players can play at the same time, you need to add more soccer balls.
Get in Touch With JAMMA
Would you like to learn more about indoor & outdoor playground equipment?
We would be happy to help you and find the best solution for your needs.
